Customer Service

Award Winning Telephone Techniques Criteria 10 - Value Add

crmconsulting.co.nz has the top 10 criteria for Award winning telephone techniques. 


Here is a fun look at Criteria 10: Value add - it's about Personalised offers for future needs to add value, build customer relationship and reduce customer effort to engage e.g. promotes and refers caller to the website and offers to send information

crmconsulting.co.nz has the top 10 criteria for Award winning telephone techniques. Here is a fun look at Criteria 10: Value add - it's about Personalised offers for future needs to add value, build customer relationship and reduce customer effort...

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    • Award Winning Telephone Techniques Criteria 10 - Value Add