Customer Service

Award Winning Telephone Techniques Criteria 3 - Quality of Listening

crmconsulting.co.nz has the top 10 criteria for Award winning telephone techniques. 


Here is a fun look at Criteria 3 - Quality of Listening - it's about demonstrating active listening skills and paraphrase/qualify/reflect

crmconsulting.co.nz has the top 10 criteria for Award winning telephone techniques. Here is a fun look at Criteria 3 - Quality of Listening - it's about demonstrating active listening skills and paraphrase/qualify/reflect

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    • Award Winning Telephone Techniques Criteria 3 - Quality of Listening