Customer Service

Award Winning Telephone Techniques Criteria 2 - Professional Greeting

crmconsulting.co.nz has the top 10 criteria for Award winning telephone techniques. 


Here is a fun look at Criteria 2 - Professional Greeting (how and what is said) - it's about how the greeting clearly identifies Company/Name/Department as appropriate, plus ‘Good Morning/Afternoon’ or similar and you feel as though they are pleased to speak to you

crmconsulting.co.nz has the top 10 criteria for Award winning telephone techniques. Here is a fun look at Criteria 2 - Professional Greeting (how and what is said) - it's about how the greeting clearly identifies Company/Name/Department as appropr...

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    • Award Winning Telephone Techniques Criteria 2 - Professional Greeting